Legal Document
Cookie Policy
Last Updated: 01 April 2025
This Cookie Policy explains how Cortexium uses cookies and similar tracking technologies on our website. We aim to be transparent about what data is collected, why, and how you can manage your preferences.
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit — such as your preferences or session state — so they can function properly and improve your experience on return visits.
Cookies do not contain personally identifiable information by default, though they may be combined with other data. You can control cookie behaviour through your browser settings at any time.
2. Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are necessary for the website to function. They include session management, security tokens, and load balancing. They cannot be disabled as the site would not work correctly without them.
Examples: session_id, csrf_token, lb_routing
Analytics Cookies (Optional)
These help us understand how visitors interact with the site — which pages are visited, how long users stay, and where they navigate to next. This data is aggregated and does not identify individuals.
Examples: _ga, _gid (Google Analytics)
Marketing Cookies (Optional)
These cookies support advertising and remarketing activities. They may track your browsing across sites to deliver content relevant to your interests. We use these sparingly and only through trusted platforms.
Examples: _fbp (Meta Pixel), _uetsid (Bing Ads)
Preference Cookies (Optional)
These remember your settings and choices — such as language, region, or consent preferences — so you don't need to re-enter them on each visit.
Examples: cookieConsent, ui_language
3. Third-Party Cookies
Some cookies on our site are placed by third-party services we use. These include:
- Google Analytics — website traffic analysis and performance monitoring
- Google Ads / Tag Manager — conversion tracking and campaign measurement
- Meta (Facebook) Pixel — advertising performance and audience targeting
- Microsoft Bing Ads — conversion tracking for search campaigns
- Google Maps — embedded map functionality on our contact page
Each of these services has its own privacy and cookie policy. We encourage you to review them independently.
4. Cookie Duration
- Session cookies — exist only while your browser is open; deleted when you close it.
- Persistent cookies — remain on your device for a set period. Analytics cookies typically expire after 13 months; preference cookies after 12 months; marketing cookies vary by platform (typically 90–180 days).
5. Your Cookie Preferences
Use the controls below to manage which cookie categories you allow. Essential cookies cannot be disabled as they are required for the site to function.
6. Managing Cookies in Your Browser
You can also control cookies directly through your browser. Select your browser below for instructions.
Google Chrome
- Open Chrome and click the three-dot menu in the top right.
- Go to Settings → Privacy and security → Cookies and other site data.
- Choose your preferred cookie setting (Allow all, Block third-party, Block all).
- To delete existing cookies, click See all site data and permissions and remove as needed.
Mozilla Firefox
- Open Firefox and click the hamburger menu (≡) in the top right.
- Go to Settings → Privacy & Security.
- Under Enhanced Tracking Protection, choose Standard, Strict, or Custom.
- To manage stored cookies, scroll to Cookies and Site Data and click Manage Data.
Safari
- Open Safari and go to Safari menu → Preferences.
- Click the Privacy tab.
- Check Prevent cross-site tracking to block third-party cookies.
- Click Manage Website Data to view and remove stored cookies.
Microsoft Edge
- Open Edge and click the three-dot menu in the top right.
- Go to Settings → Cookies and site permissions → Cookies and site data.
- Toggle Block third-party cookies as preferred.
- Click See all cookies and site data to remove specific entries.
On mobile devices, cookie settings are typically found under your browser's Privacy or Site Settings section within the app's main menu.
7. Your Rights
- You may withdraw your cookie consent at any time by updating your preferences above or clearing cookies in your browser.
- You have the right to access information about which cookies are active on your device.
- Disabling optional cookies will not prevent you from using the website, but some features may work less effectively.
- For data-related enquiries, contact us at privacy@cortexiumxs.
8. Contact Us
If you have questions about our use of cookies or this policy, reach out to:
- Email: privacy@cortexiumxs
- Address: 9 Jalan PJU 5/1, 47810 Petaling Jaya, Selangor, Malaysia